Please give me some resume tips!!!

Mar 18, 2010 - EXPERIENCE:    Shift Manager, 4/2001 - Present, Starbucks, Twinsburg, Ohio*Providing excellent customer service to all patrons*Managing at least 3 partners, running all aspects of a typical shift at Starbucks by following company deployment, guidelines and standards and uphold the mission statement.*Challenging employees to maintain the Starbucks standards and to create enthusiastically satisfied customers.*Handling daily scheduling issues, all cash, opening and closing the store Administrative Assistant/Receptionist, 10/2000 - 2/2001    Adecco    Delray Beach, FL*Worked as a temporary employee at a Financial Corporations*Handled incoming phone calls on a multi-line phone*Greeted all guests and clients*Helped to build and update a client databaseOffice Manager, 2/2000 - 8/2000, 01/2005 - 08/2008, Gary F. Bialek, DDS    Garfield Hts, Ohio*Acted as office manger, receptionist and dental assistant in a busy dental office *Perfomed all office functions, answered multi line phone system, kept the schedule, processed patient insurance forms, managed all accounts payable/receivable*Assisted the Dentist, chairsideAdmin Assistant, 11/1996 - 12/1999, Compaq Computer Corp, Washington, DC Managed all office systems, desktops, servers, software and hardware Planned and organized meetings and conferences Provided administrative support for four attorneys and a legislative specialist, including all scheduling, communications and travelarrangements Researched the WWW and alternative forms of information distribution and publication for news pertaining to the Information Technology Industry Implemented a new, more effective filing system and maintained the law libraryOffice Mgr, 5/1996 - 10/1996, Congressional Hunger Center, Washington, DC Responsible for office management, supervision of interns and maintaining supplies & equipment Acted as Systems Administrator, maintained computer systems and employee records Served as liaison between CHC and building manager Directed and assisted in the implementation of new site on the World Wide Web for the CHC Intern, 1/1996 - 5/1996, Congressional Hunger Center, Washington, DC Assisted program directors at meetings and briefings Prepared complex reports, analyzing current domestic programs and their implications Researched information related to hunger, and hunger issues using online resources, including theInternet, the Web and Handsnet, government documents and various news sourcesEDUCATION:    5/1996    Kent State University    US - OH - Kent, BA, Political ScienceAFFILIATIONS4/1996 - 4/2000    Hands on DC    Site Administrator1/1997 - 1/2000    Kent State Alumni Assoc.    President - 0 Comments